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# Create report

To generate and display a report on the operation of the program:

1. In the main window of the Configurator, select the Assistance menu section to open the report creation dialog box.
2. Displays a report window containing information about versions of the program, libraries and OS, as well as information about profiles.
   Figure 1: Program operation report
3. To send the report, click the Send button. There are three options for sending a report:
   - Send via email client - sending a report using a mail program installed additionally on a PC (Microsoft Outlook, Mozilla Thunderbird, etc.);
     Figure 2: Send report via Outlook email program
   - Sending via SMTP - sending a report using an SMTP server (for example, mail.ru, gmail.com work with STARTTLS and SSL/TLS);
     Figure 3: Sending via SMTP
   - Send via Windows mail client - sending a report using a standard Windows mail client. You must attach a file with work protocols to the letter - C:\Users\e_moiseyeva.ALM\AppData\Local\Temp\log_files.zip.
     Figure 4: Attach a file with working protocols to the email
     Figure 5: Send via Windows mail client

When configuring the mail client, depending on the mail service, additional settings may be required. For example, to send from gmail.com, you need to set permissions to send mail from unknown programs in your gmail account.
Figure 6: Additional settings for mail clients
To send a report manually, copy the text from the report window and send it to technical support, indicated at the bottom of the window.
Figure 7: Error of automatic report sending